Effective Date: 1 aug 2024

Welcome to dhok.io. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we collect, use, and share your personal information when you visit our website.

1. Information We Collect
Personal Information
We may collect the following personal information when you interact with our website:

Contact Details: Such as your name, email address, and phone number.
Account Information: When you register on our website, we may collect your username and password.
Payment Information: If you make a purchase, we collect payment information (e.g., credit card details), which is processed securely.
Non-Personal Information
We may also collect non-personal information, such as:

Usage Data: Information about your interaction with our website, such as your IP address, browser type, pages visited, and time spent on the site.
Device Information: Information about the device you use to access our website, including hardware model and operating system.

2. How We Use Your Information
We use the information we collect for various purposes, including:

To Provide Services: To process and manage your orders, and provide customer support.
To Improve Our Website: To enhance user experience by personalizing content and improving website functionality.
To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you.
For Security and Fraud Prevention: To protect our website and users from fraudulent activities and enhance security measures.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us in providing services, such as payment processing, website hosting, and email communications.
Legal Requirements: If required by law or to protect our rights, we may disclose your information to comply with legal obligations or respond to lawful requests.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please be aware that no method of transmitting information over the internet or storing information is completely secure.

5. Your Rights
You have the right to:

Access, correct, or delete your personal data.
Object to or restrict our use of your personal data.
Withdraw consent at any time, where applicable.
To exercise these rights, please contact us at [insert contact information].

6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. Please review this policy periodically for updates.

8. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: hello@2uplab.com

This privacy policy was last updated on 1 aug 2024.